1. Who We Are
Our website address is: https://astronly.com. Astronly is a premium digital platform providing spiritual guidance and astrological consultations based on traditional Sanatani methods.
2. What Personal Data We Collect and Why
- Account Information: When you register, we collect your name, email address, and mobile number to manage your profile and deliver personalized consultations.
- Transaction Data: We use Razorpay as our payment gateway. We track your transaction history and wallet balance (My Wallet) to ensure seamless service delivery.
- Communication & Automation: We utilize n8n and the WhatsApp Business API to send transactional updates, booking confirmations, and essential service alerts.
3. Cookies
- If you visit our login page, we set a temporary cookie to determine if your browser accepts cookies.
- When you log in, we set up cookies to save your login information and screen display choices. Login cookies last for two days, and screen options cookies last for a year.
- If you select “Remember Me”, your login will persist for two weeks.
4. Who We Share Your Data With
We do not sell your personal data. Your information is shared only with service providers necessary to operate our platform:
- Razorpay: To process payments securely. Your sensitive card or banking details are processed directly by Razorpay and are not stored on our servers.
- WhatsApp Business API: To facilitate automated transactional messaging.
5. How Long We Retain Your Data
For users that register on our website, we store the personal information provided in their user profile indefinitely unless a deletion request is made. Website administrators can also see and edit that information.
6. What Rights You Have Over Your Data
If you have an account on this site, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
7. Legal & Payment Compliance
Astronly ensures secure payments by using a PCI-DSS compliant payment gateway (Razorpay). For any disputes, refunds, or technical issues, please refer to our ‘Refund Policy’ or contact our support team at info@astronly.com